Windows 7 Phone updates must be filled out through official channels, said Microsoft. (Credit: Josh Lowensohn / CNET) If you updated your Windows Phone 7 unit outside Microsoft's official channels, you will not be able to use the mobile platform, the latest version. It is, according to Microsoft's Brandon Watson, who wrote about the case on the company's developer blog yesterday. Anyone who has updated its Windows 7 Phone devices to build 7390 through informal mechanisms will be unable to complete the update to the company's latest build, 7392, he wrote. Despite the fact that many have claimed that an unofficial update mechanism worked fine for them, we warned that the phones that are updated via this method would not be able to update the past to build 7390, wrote Watson, a senior vice president for Windows phone. Unfortunately for those customers out there who acted on information from sources outside Microsoft, the rubber meets the road today.
AN IMPORTANT security update for Windows 7 Phone (WP7) devices will not work unless you update your mobile phone via unofficial means.
Rather than adding new features to the device, the update fixes nine fraudulent third-party digital certificates.
This week Microsoft will release a'7392'patch that protects Windows 7 Phone devices from attacks based on potential vulnerabilities stemming from an incident where a hacker or hackers stole nine digital certificates from SSL certification firm Comodo .
Microsoft began rolling out the update this week.
Microsoft released a security advisory on the issue in March, and other companies like Apple have been busy patching their mobile operating systems against the threat.
The fact that some people have turned to unofficial updates for Windows phone 7 is not so surprising.
But if you have a Windows phone, and have updated it through unofficial channels, you're going to have a problem.
Back in February, Microsoft tried to update the Samsung Omnia seven telephones, but long before, were some of the updated units bricked because of problems with the update.
This is because the building'7392'will not update the phones have been updated to the latest build'7390'unofficially.
Microsoft pulled the patch to fix mistakes and tried again.
It also means that any future Windows phone patches are not likely to work, so in practice the phone will be stuck.
Again, it caused problems.
Telephones updated via supported method does not contain an official image and can not be updated further at this time.
Since then the company has come under fire for its update process, leading Microsoft Corporate Vice President Joe Belfiore last month to admit that his company suffered from a lack of preparation.
Watson has also clearly stated that Microsoft did not feel it was worth the resources to change the status quo.
But it seems Microsoft did not learn his lesson.
He said, due to the scheduling of engineering resources, we did not expect to have to undue the changes made to the phones that are not supported by these methods.
Last week the company started distributing an update to the Samsung Omnia 7 units, only to be forced to once again stop the update because of a technical problem.
Although we can not rule out having a solution in the future, for now there is no solution.
Microsoft hopes to start the update process soon.
In practice, he says that if you have updated the unofficial, and now can not update further, you are stuck, and it's your own fault.
Microsoft says that they are receiving the error code will most likely have to go back to a store and send the phone back to a production problem.
He added, We understand that this is not ideal.
Fortunately for the people, are third-party vendors who created the supported tools are working to resolve to get these phones back on the officially supported scenario.
Unfortunately, our engineers priorities focused on improving the process by which updates will Windows phone, issuing the security update that you just got, and work to Mango to the market.
Microsoft says that it will not be working to resolve itself, but it will work with third parties to validate its solution.
Undoing this specific problem was not our plan.
Until that happens, but those who went through unofficial channels to update their devices seem to be out of luck.
μ.
I personally feel really bad for customers who find themselves with phones that are now fixed, said Watson.
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